Technical service

As the world leader in medical scales, we also offer you first-class service. Together with our branches, partners and dealers, seca offers a worldwide service network that ensures our products work troublefree.

Services that seca customer service offers:

  • Accuracy check and alignment
  • Scales for lease
  • Repair
  • Maintenance
  • Calibration


seca Service - on site directly

seca products have a two-year warranty and 10-year repair and replacement guarantee. However, our customers very rarely need to take advantage of such service.

To ensure the optimal inspection, repair and alignment of the electronic scales, seca has developed a specialised, PC-based service tool: seca serva. Please contact us if you are interested in the software.

seca identification plates

Find the serial and model number of your seca product on the identification plate.
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Instruction manuals

Use our search function to easily find the appropriate instruction manual for your product - available to download as a PDF.
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Declarations of conformity

Find declaration of conformitiy for seca products here as PDF files to download and print.
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Contact

Use the e-mail form to contact our customer service directly:

E-mail form